Backup, transfer and deletion of an Agent
AIsuru lets you download a backup of an Agent, transfer ownership to another user, or permanently delete it. These operations are irreversible, so it's important to proceed with care.
How to access the management options
To transfer or delete an Agent, go to Settings > Manage for your Agent. From there you can choose to delete or transfer your Agent.
Backing up an Agent
AIsuru offers two complementary methods for backing up your Agents:
1. Full Agent export
The full export lets you export the entire Agent as a zip file, including all settings and associated media:
Go to Settings > Manage for your Agent
In the "Export this Agent" section, click the EXPORT button
Wait for the zip file to download
The exported zip file contains:
A JSONL file with all the Agent's settings and configurations
A "media" folder with all the media files attached to your content
This backup method is ideal for:
Creating complete backups of your Agent
Transferring an identical Agent to another AIsuru instance
Running A/B tests by creating modified copies of the same Agent
Roles
Layouts (only the default layout is kept)
Content
Followers
Dictionary
Conversations
Functions
MCP
Import history
Statistics
2. CSV content export
For a lighter backup focused only on text content:
Go to the Agent management panel
Navigate to the Import / Export section
Select the "Export CSV" tab
Export configuration
Before exporting, you can customize various aspects of the resulting CSV file:
Open the "Advanced" section on the export page
Configure the following options as needed:
CSV column separator
Question variant separator
Column names for Question, Response, Required Topics, and Topics to Set
Running the backup
Once you've configured your options:
Find the "Export" button at the bottom of the page
Click "Export" to start downloading the CSV file
Your browser will automatically save the file to the default downloads folder.
Using the backup file
The exported CSV is a versatile tool you can use to:
Create a backup of your Agent's text content
Easily transfer content between different Agents or external platforms
Analyze and edit content using spreadsheets
Share the knowledge base with your team or other stakeholders
Limitations of CSV backup
Backing up your Agent in CSV format has some limitations:
It doesn't include media, links, or other content customizations
It only contains question, question variants, response, other responses, set topics, required topics, and tags
It doesn't save your Agent's instructions or functional and aesthetic settings
Importing a full Agent
To import a previously exported Agent:
Go to the platform homepage where your list of Agents is shown
Click the Import button in the top right, above your Agents
A popup will open to upload the zip file
After uploading, you'll see a "Upload completed successfully" message
A popup will appear where you can name the new Agent
Click "Import" to start the process
During the import:
A notification in the top right will keep you updated on progress
You'll first see an "In progress" message followed by the number of items processed out of the total
When complete, the notification will show "Import completed"
You can manage your new Agent by clicking "Manage" in the notification
If the import fails (e.g., corrupted zip file or an Agent name that already exists), the top right notification will show "Import failed".
How to import the CSV file
To import the CSV file into an Agent, you can:
Ownership transfer
To transfer an Agent to another user:
Click the "TRANSFER" button
In the popup that appears, select the platform. By default, the current platform is shown (www.aisuru.com or your PaaS address)
Enter the recipient's username or email
Confirm the operation by typing the exact name of the Agent (case sensitive)
Click "Transfer" to complete the operation
Once transferred, the Agent will no longer be accessible from your account. If you want to keep managing it, you'll need to be invited as an author by the user you transferred it to.
Important notes on transfer:
If you enter a username that doesn't exist or an email not associated with any account, the transfer will fail and you'll keep ownership of the Agent
The transfer is irreversible: once complete, only the new owner can manage the Agent
Deleting the Agent
To permanently delete an Agent:
Click the "DELETE" button
In the confirmation popup, type the exact name of the Agent (case-sensitive)
Click "Delete" to confirm
Once deleted, the Agent cannot be recovered in any way.
Before proceeding with deletion, consider:
Making a backup of the content if you want to keep it
Verifying that no other user or service depends on this Agent
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