> For the complete documentation index, see [llms.txt](https://docs.aisuru.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aisuru.com/en/agent-training/advanced/content-customization/assigning-contents-to-roles.md).

# Assigning contents to specific Roles

Role based content customization lets you create tailored experiences for different types of users, ensuring everyone gets the most relevant information for their needs.

### What are Roles in AIsuru

"Roles" in AIsuru **represent roles or categories of users**. It's like having a specialized version of your Agent for each user group.

For example, you can make your Agent:

* Show technical documentation only to the "support" team
* Offer special promotions only to "new customers"
* Share financial reports only with "managers"

### How content assignment works

After you've [created a Role](#what-are-roles-in-aisuru), you can assign contents to it:

1. Go to the **Contents** section of your Agent
2. Create a new content or edit an existing one
3. In the "**Assigned to**" field, select the desired Role from the dropdown (by default, contents are visible to everyone with the "Public" option)
4. Save the content

{% hint style="info" %} <mark style="color:blue;">From now on, only users associated with that Role will be able to see that specific content.</mark>
{% endhint %}

{% hint style="success" %} <mark style="color:$success;">**How does it work internally?**</mark>

<mark style="color:$success;">The receiver tag (the role) is passed to the LLM, which can behave differently depending on the role, following the</mark> [<mark style="color:$success;">instructions</mark>](/en/generative-ai/ai-instructions.md)<mark style="color:$success;">.</mark>
{% endhint %}

### What happens to other users?

When a user without the necessary permissions asks a question related to restricted content, the Agent:

1. Will first look for similar public contents the user has access to
2. If it doesn't find relevant alternatives, it will use generative AI to provide a response (passing only the contents the user has access to)
3. The user won't know they don't have access to specific contents, so the Agent **can never reveal anything, even if tricked into trying**

### Tips for effective use

* Create Roles for **groups of users with distinct information needs**
* Use **clear, descriptive names** to make future management easier
* **Periodically review content assignments** to keep them current
* **Test the Agent's responses** with different roles to make sure the experience is optimal for everyone