> For the complete documentation index, see [llms.txt](https://docs.aisuru.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aisuru.com/en/agent-training/advanced/content-customization/managing-suggestions.md).

# Managing hints

This feature lets you present users with a set of predefined options as clickable buttons, making interactions smoother and more focused.

### How hints work

When you add a hint to a content:

1. The user will see this hint as **interactive button** after the Agent's response
2. Clicking a button sends the hints' text as if the user had typed it
3. The Agent will respond based on the content that matches the selected hint

{% hint style="info" %} <mark style="color:blue;">This feature is especially useful for</mark> <mark style="color:blue;">**guiding users through specific processes**</mark> <mark style="color:blue;">or steering the conversation toward</mark> <mark style="color:blue;">**predefined topics**</mark><mark style="color:blue;">.</mark>
{% endhint %}

### How to add hints

To add hints to a content:

1. Go to the content creation or editing screen
2. Find and open the "Advanced: hints" section under "Advanced"
3. Click **Add** to insert a new hint
4. Enter the text you want to appear on the button
5. Repeat the process to add more hints, then save your changes by clicking the **"confirm"** button at the bottom right

To delete a hint, click the red button next to each one.

### Benefits of using hints

* **Guides the user**: helps users navigate through predefined options
* **Reduces errors**: limits the chances of unexpected or misunderstood inputs
* **Improves user experience**: makes interactions smoother and more intuitive
* **Increases efficiency**: speeds up the process of getting the desired information

### Example conversation flow

User: "I'm having a problem with my computer."

Agent: "Sorry to hear that. I can help you fix it. What kind of problem is it?"

Hints:

* The computer won't turn on
* The internet connection isn't working
* An application is not responding
* Something else

User: \[Clicks "The computer won't turn on"]

Agent: "I understand your computer won't turn on. Let's try a few steps to fix it. First, check that the power cable is properly connected. Have you checked?"

Hints:

* Yes, the cable is connected correctly
* No, the cable wasn't plugged in

### Tips for effective use of hints

1. **Limit your hints to 2–5** to avoid overwhelming the user
2. Make sure there are matching contents for each hint (or at least that the [generative AI](/en/generative-ai.md) knows how to respond correctly)
3. Regularly update the hints based on the most common user interactions

Smart use of suggestions can transform your Agent from a simple assistant into an interactive, effective guide that will significantly improve user engagement and satisfaction.