> For the complete documentation index, see [llms.txt](https://docs.aisuru.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aisuru.com/en/agent-training/contents/what-are-contents-and-why-they-matter.md).

# What are contents and why they matter

AIsuru lets you enrich your Agent's knowledge base with precise, personalized information through contents. This feature is essential for building a conversational AI that's truly tailored to your needs.

### What are contents?

"Contents" are **question-and-answer pairs that the Agent uses to respond to users**. Having more contents increases the accuracy and precision of your Agent.

### Why do they matter so much?

When a user asks your Agent a question, it will use all the tools at its disposal to respond:

1. **Contents come first**: if the user's question is very similar to one already in the contents, AIsuru will respond with the answer already saved there
2. **If AIsuru can't find a matching content, it will pass the most relevant contents to the generative AI**, which will respond based on: [instructions](/en/generative-ai/ai-instructions.md), [relevant contents](/en/agent-training/contents.md) and [functions](/en/advanced-features/integrations/functions.md) [(advanced)](/en/advanced-features/integrations/functions.md)

{% hint style="info" %} <mark style="color:blue;">Creating and maintaining contents is essential for</mark> <mark style="color:blue;">**improving the quality of your Agent's responses**</mark><mark style="color:blue;">.</mark>
{% endhint %}

### Confidence threshold for contents

The **confidence threshold** is a parameter that determines how confident the Agent needs to be in order fo it to find the right content before delivering a content-based response.

**How it works:**

* **Low threshold**: the Agent will respond even with content that only partially matches the user's question
* **High threshold**: the Agent will only respond when it's very confident the content is relevant to the request

**When to adjust it:**

* **Raise the threshold** if you notice the Agent giving irrelevant or incorrect answers
* **Lower the threshold** if the Agent says "I don't know" too often, even for questions it should be able to answer

**How to configure it:**

1. Go to your Agent's **Settings**
2. Select the **General** section
3. Find "**Confidence threshold**" and choose the level you want: Very low, Low, Normal, High, Very high

{% hint style="info" %}
**NOTE**: Changing the confidence threshold can significantly affect response quality. We recommend testing your Agent carefully after each change and adjusting gradually.
{% endhint %}