Using contents in the expert group

Expert Groups in AIsuru offer a powerful tool for managing and optimizing the responses provided to users. This feature lets you organize and customize content, ensuring accurate and relevant answers from the virtual experts.

Accessing and managing content

1. Navigating to the contents section

To start managing your Expert Group's content:

1. Go to the "Expert Groups" page;

2. Select the desired Expert Group;

3. In the sidebar, click "Contents".

2. Understanding the page structure

The contents page is divided into two main sections:

1. Expert responses;

2. Welcome message: here you can customize the welcome message for your Expert Group. Keep in mind that, alternatively, you can create an "expert response" and set an opening question in the Share section.

Managing expert responses

In the main section you can see which questions have been linked to specific experts. These associations only cover responses given with certainty, based on predefined content.

To enrich your Expert Group with new responses:

1. Click "New expert response";

2. Fill in the following fields:

   1. Title: enter the main title of the response;

   2. Title variants: add alternative versions of the title (optional);

   3. Expert: select the expert associated with this response.

Best practices for content optimization

To get the most out of your Expert Group's content:

• Keep expert responses up to date and accurate;

• Periodically review question-to-expert associations;

• Create a welcoming and informative welcome message;

• Use title variants to improve question recognition;

• Regularly monitor user interactions to identify any gaps in the Expert Group's knowledge.

Using the Expert Group's contents effectively will let you create a richer and more satisfying user experience. With careful management and regular maintenance, your Expert Group will become a valuable resource for delivering accurate and relevant information to your users. 🚀