Account management

Account management lets you control your personal settings, notification preferences, and login details.

Accessing account settings

To manage your account, you have two options:

  1. Select Account from the sidebar;

  2. Click your username in the top right corner, then select "Account".

Main "Account" tab

In the "Account" tab, you'll find three sub-sections 👇

Credits

By clicking the "Buy credits" button, you can purchase credits for the platform. You can learn more about how credits work and how they're consumed in the dedicated usage section.

Account Settings and Privacy

In this section you can:

  • View your username (not editable);

  • View your date of birth (not editable);

  • View your email address (not editable);

  • Accept the terms of service and privacy policy (required at registration and not editable);

  • View the cookie usage policy;

  • Accept or decline the Deep Thinking terms for experience personalization using the relevant checkbox (optional).

To save changes to your profile information, click the "Save changes" button.

OTP Code Authentication

This section lets you generate an OTP code for quick access to your account. It's required when logging in from a VR device.

You can generate the code by clicking "Generate code".

Account deletion

To delete your account, click the red Delete button. To delete your account, you must first delete all your Agents.

Avatar

In the "Avatar" tab you can:

  • View your current profile picture;

  • Change the image using the Edit button;

  • Remove the image using the Delete button.

Notifications

Here you can choose whether to receive updates from your Agents and how often:

  • Email notification frequency: hourly, daily, weekly, or never;

  • Minimum number of messages before a notification is sent (1, 3, 5, 10).

Click "Save" to save your changes: from now on, these preferences will automatically apply to new Agents you create. You can also apply these settings to all your existing Agents by enabling the "Apply to all agents" option.

Depending on the settings you choose, you may receive periodic emails from your Agent with a summary of questions asked and a text file containing the conversations users have had.

If you prefer to receive notifications only from specific Agents, go to the management panel of the Agent you want, select "Settings" in the sidebar, and configure your preferences in the "Notifications" section for that specific Agent.

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